Tiger Corporation believes that personal information is an individual's valuable property and that the proper handling of such information is one of our company's important obligations, and we make the following declarations and work to implement them as a company.
1. Collection of personal information
When collecting personal information, we make clear the purpose of collection and the contact information for inquiries, etc., and we collect personal information within the necessary scope after obtaining your consent and use it within the scope of purpose of use to which you have agreed. In the event that we intend to use your information beyond the scope of the purpose of use for which your consent was obtained, we will first notify you and obtain your consent.
2. Provision to third parties
We will not disclose or provide personal information to any third party, except in the following cases.
3. Requests for disclosure, correction, deletion or suspension of use, etc., from the person in question
We have set up a help desk for inquiries regarding personal information and we will accommodate requests from persons for the disclosure, correction, deletion or suspension of use, etc., of their personal information to a reasonable extent.
4. Security management and contractor management
We will take the necessary security measures to prevent personal information leakage, loss, damage or utilization other than for the intended purposes, and will promptly take corrective measures in the event of system failures, etc. In addition, we enter into agreements concerning the confidentiality of personal information with the contractors to which we outsource operations, and we supervise their handling of personal information to ensure that it is being carried out appropriately.
5. Our personal information protection system
In order to carry out the above measures appropriately, we have appointed a personal information protection manager, as well as managers in each department that handles personal information, and we strive for appropriate management of personal information. We also regularly conduct educational activities for our employees, etc., to ensure that they are able to take personal information protection measures.
6. Our initiatives and matters to be observed
We will comply with laws and regulations related to the protection of personal information, including the Act on the Protection of Personal Information, guidelines established by the Japanese government, and other standards. To that end, we have built a personal information protection management system, and we strive to continuously improve the management system through internal audits.
This website is governed by Japanese law and it is managed in accordance with Japanese law. The applicable laws for the use of this website shall be in compliance with Japanese law, and irrespective of the country from which you are viewing this website or how you are using it, you shall be assumed to have agreed with this policy.
Enacted: December 1, 2004
Revised: November 1, 2015
President and Representative Director, Yoshisato Kikuchi
Article 2. Collected Personal Data
2.1 The Corporation may collect the following personal data from any users of the Website:
a. Names and addresses in detail;
b. Information on orders or customer services;
c. Email addresses;
d. Names and passwords of users;
e. IP addresses;
f. Details of payments;
2.2 The Corporation will never collect any personal data on sensitive matters through the Website, such as passport information or health data.
2.3 The Corporation will collect personal data from a user of the Website when he or she performs any of the following acts:
a. Registering on the Website;
b. Placing an order;
c. Otherwise using the Website.
Article 3. Purposes of and Legal Grounds for Processing of Data
3.1 The Corporation will collect and process personal data solely for the purposes listed below:
a. Implementation of Contract or Response to Request of User of Website before Execution of Contract:
When any user of the Website awards a contract to the Corporation through the Website, the Corporation may process his or her personal data in order to implement such contract. It will never process such personal data beyond the extent required to implement such contract.
The Corporation may use the personal data of any user of the Website in order to (i) communicate with each other about any goods or customer service of the Corporation; (ii) pass information related to his or her account and/or provide him or her with any information important therefor; and (iii) respond to any related complaint. When any user of the Website creates an account with the Website, the Corporation will store his or her personal data in order to make it unnecessary for him or her to input such personal data whenever accessing the Website. Such processing of the personal data is required for the purpose of the Corporation’s implementing a contract and/or earning rightful profits, that is, for carrying out its normal business.
When the Corporation intends to communicate by email with any user of the Website for the purpose of marketing, it will always obtain his or her prior consent for such communication except in a case where such communication is about goods similar to those ordered by the user in the past. Every user of the Website has the right and option to require the Corporation at any time to stop transmitting emails to him or her. Such processing of personal data is required for the purpose of the Corporation’s earning rightful profits, that is, for its providing to a user information on goods and services similar to those previously ordered, through communication with him or her based on his or her prior consent.
d. Customer Service:
When any user of the Website uses the customer service of the Corporation, the Corporation may use his or her personal data to provide such customer service to him or her. Such processing of the personal data is required for the purpose of the Corporation’s implementing a contract and/or earning rightful profits, that is, for carrying out its normal business
3.2 When the Corporation intends to process any personal data of any user of the Website for any purpose beyond that of the intended processing of such data at the time of its collection, the Corporation will provide the user with information on such other purpose and all other relevant information in addition thereto before processing such data.
Article 4. Transfer of Personal Data to a Third Party
4.1 The Corporation may entrust the processing of the personal data of any user of the Website to its processor to whom it contracts out the whole or part of its work to the extent required to accomplish the purpose of use. It will select such processor based on the selection criteria established thereby and appropriately control and supervise such processor.
Article 5. Security
5.1 The Corporation will prevent any misuse, loss or falsification of any personal data of any user of the Website by taking all appropriate, systematic and technical security measures in order to protect such personal data. In addition, it will authorize only its employees, agents, processors and other third parties who need to access such data and have confidentiality obligations under employment contracts or (data processing) agreements to access such data.
5.2 If any of the personal data is breached, the Corporation will notify a relevant supervisory authority of the data subject of such breach, pursuant to the applicable privacy protection laws and regulations.
Article 6. Data Retention Period
6.1 The Corporation will never retain any personal data of any user of the Website for a period longer than that required for the purpose of the collection of such data.
6.2 Any user of the Website may require the Corporation to delete his or her personal data at any time. When the retention of any personal data becomes unnecessary in light of the purpose of collection or processing of such data, the Corporation will delete such data.
Article 7. Cookies
7.2 Cookies consist of a small amount of information stored in the computer of every user of the Website using a browser. The Corporation uses different types of cookies for different purposes.
a. Functional cookies:
Functional cookies are those required to make the Website function correctly and include those required to create an account.
b. Analytical cookies:
Analytical cookies are those used for acquiring information on how the users of the Website use it (or parts of it) to enable the Corporation to improve the Website. The Corporation will use data acquired with cookies only for analyzing the state of use of the Website, not by individual users but as a whole.
7.3 The Corporation uses third-party cookies only for the purpose of improving the quality and effectiveness of the Website. For example, it uses Google Analytics created in the form considering privacy.
7.4 For most browsers, settings to enable cookies are the default. Browsers can be set to disable cookies or to display when transmitting them. However, when cookies are disabled, there is a possibility that some functions or services on the Website of the Corporation or those of others will not function correctly.
Article 8. Rights of Users of Website
8.1 When any personal data of any user of the Website are processed with his or her consent, he or she has the right to withdraw such consent relating to his or her personal data at any time.
8.2 Every user of the Website has the right to require the Corporation to grant him or her access to his or her personal data. Under such right, he or she will be able to receive a copy of his or her personal data retained by the Corporation.
8.3 Every user of the Website has the right to require the Corporation to correct his or her personal data retained by the Corporation. Under such right, he or she will be able to correct any incomplete or incorrect data thereon retained by the Corporation.
8.4 Every user of the Website has the right to require the Corporation to delete his or her personal data retained by the Corporation. Under such right, he or she will be able to delete or remove his or her personal data processed by the Corporation continuously without any justifiable reason.
8.5 Every user of the Website has the right to object to the processing of his or her personal data by the Corporation for its rightful interests. When it processes such data directly for the purpose of marketing, it will always accept such objection made by him or her. When it processes such data for any other purpose, it will stop processing such data except when there is an unavoidable and justifiable reason for processing such data which (i) shall be given priority over the user’s interest, right and freedom or (ii) relates to initiating or taking any legal proceedings or proving arguments in such proceedings.
8.6 In addition to the abovementioned rights, every user of the Website has the right to file a complaint at any time with any supervisory authority (particularly that located in the EU member country where he or she has a residence or workplace or insists that a violation of the GDPR has been committed). On the other hand, the Corporation will appreciate it if he or she grants the Corporation an opportunity to positively consider such complaint before he or she tries to contact such supervisory authority. Such advance notice by him or her will be highly appreciated.
8.7 When any user of the Website under 16 years old intends to exercise any of the rights set forth in this article, he or she is requested to obtain the consent of his or her guardian to use the Website or consent to use the Website only after obtaining the permission of his or her guardian.
Article 9. Contact Details for Inquiries
When any user of the Website has any question or complaint or desires to exercise any of the rights set forth in Article 8 hereof, he or she is requested to contact the following service office:
Service Office: Consultation Service Office for Customers of Tiger Corporation
Article 10. Data Protection Authority
In addition to the abovementioned rights, any user particularly living and/or working in the EU and insisting that a violation of the GDPR has been committed may file a complaint with any supervisory authority. However, he or she is kindly requested to contact the Corporation before filing such complaint with such authority.
Article 11. Miscellaneous Provisions
11.1 The Corporation is authorized to delete the account of any user of the Website at any time without giving him or her any advance notice. If it deletes such account, it will accept no liability for any detriment caused thereby to such user.
11.3 If any provision hereof is found to contravene any law or regulation, such provision will be replaced with a similar provision satisfying the intention of the original provision to the extent permitted by such law or regulation. In such case, the other provisions hereof shall remain applicable without any amendment thereto.